E-prescription issues

[pprotz00]

Concerned that Carestream is not addressing an issue with the e-prescriptions in WINOMS.  The e-prescription data is not saving to the patient chart under the Rx tab.  We receive an error message of failure to save. This has been an ongoing problem that has no solution as informed by the support personnel. This is an important information tool that is not being managed properly in the software.  

[tshaw]

Hello @pprotz00 ! Thank you for bringing this to our attention. I've forwarded this to @jeremy_dempsey and his e-Service team is looking into it. 

[staceyw]

any update on this issue? our office has had this issue since the beginning and we have not heard of a fix as of yet! seems to be pharmacies with& symbol