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jgoodwin
CS Dental Employee
CS Dental Employee

Re: Eprescriptions down again?

The outage was resolved yesterday afternoon and I have not received any alerts that they are currently down. Can i have your account number so I can have a agent reach out to you to check on your issue?

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rorozco
Canine III

Re: Eprescriptions down again?

Hi,

Account # 973012 The issue we experienced this morning.we sent an
e-script that looked like it was sent to pharmacy successfully, however,
after a few minutes it came back with ERROR in the authorization field.



Rachel

Administrative Assistant

CLE Oral & Maxillofacial Surgery Inc.

Dr. Jeffrey Kosman

440-934-2626
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jgoodwin
CS Dental Employee
CS Dental Employee

Re: Eprescriptions down again?

I will have an agent reach out in a few minutes to check on you.
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rorozco
Canine III

Re: Eprescriptions down again?

Ok, thank you. we just sent another rx electronically to see what happens



Rachel

Administrative Assistant

CLE Oral & Maxillofacial Surgery Inc.

Dr. Jeffrey Kosman

440-934-2626
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jgoodwin
CS Dental Employee
CS Dental Employee

Re: Eprescriptions down again?

You should be hearing from my agent shortly.
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jgoodwin
CS Dental Employee
CS Dental Employee

Re: Eprescriptions down again?

I have been told that it looks like your issue was a anomaly which i am happy to hear 🙂
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