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khill
Canine III

Hard crashing??

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Does anyone else ever get this error? We have multiple employees who this happens to daily, multiple times. When we call support they tell us it is an IT issue with our Network and our network “keeps dropping” and to let our IT department know this. We have called numerous times on this issue. Our IT guy has talked to support and showed them our monitoring software with zero network issues. Just wondering if this happens to anyone else? We also still have numerous employees who can not enter in a referring dentist into the demographic without being kicked out of the system. thanks in advance! 

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3 Replies
Community Manager
Community Manager

Re: Hard crashing??

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@matt_ackerman any idea on this? 

CS Dental Employee
CS Dental Employee

Re: Hard crashing??

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no, but I know who to ask!  I will forward this issue over to a tech who may have dealt with this in the past.

CS Dental Employee
CS Dental Employee

Re: Hard crashing??

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I'll get someone on this, Thanks!