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rich_omsafw
Premolar III

Patient Manager for WinOMS

We currently use Lighthouse 360 for patient appt reminders.  All has been working fine but I recently found out that LH360 will not work with WinOMS v10.  Our office wants/needs to move to version 10 soon.  We recently watched a demo on Patient Manager and it seem very similar to LH360.  Has anyone been using Patient Manager that can share some feedback?

Thanks for any info

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drmaring
Canine II

personally we are looking into a few other options because of how glitchy and problematic winOMS can be we need something that helps back us up.  Our office is very hesitant to have all of our eggs in the carestream basket so-to-speak.  Just something to consider, there are definitely great options out there! Most of which we have found have much more responsive customer service. 

We would love to know what other options you have found!

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garquitt
Canine II

Can Carestream confirm wether or not Lighthouse 360 works with CS WinOMS v19?

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I contacted LH directly.  They confirmed they will not work with V10 and didn't seem to have plans to work toward that option.  I'm pretty sure LH will not work w Microsoft Azure which is the new backend platform for WinOMS to run on.  We are currently on version 9.6 of WinOMS Cloud.  We are planning the migration to Azure now and then plan to upgrade to V10 of WinOMS soon after.  After we are upgraded to Azure, we are going to get Patient Manager setup and running to limit manually confirming patient appointments.  I will keep you updated on this.

Just wondering if you are using Patient Manager?  If so, how does it compare to LH?

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garquitt
Canine II

We also use Lighthouse.  Haven't updated to WinOMS v10 yet.  Carestream is it true lighthouse and v10 won't play together?

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