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cromfs
Premolar II

Images not showing in Images section of EMR

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We have panoramic x-rays attached as clinical docs in Attachments but they aren't showing up as images in the Images section of the EMR.  Please advise.

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4 Replies
Community Manager
Community Manager

Re: Images not showing in Images section of EMR

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hnnobeljudicunningham paula1‌ any idea? 

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cromfs
Premolar II

Re: Images not showing in Images section of EMR

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I figured out it doesn't like PDFs, must be jpeg.  Same issue when you go to attach to NEA for claims.

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CS Dental Employee
CS Dental Employee

Re: Images not showing in Images section of EMR

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Hi Tara, you're correct. It has to be an image type file, ie. jpeg, tif, png and saved as a clinical category but NEA only works with jpeg files. Hope that helps!

cromfs
Premolar II

Re: Images not showing in Images section of EMR

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Since online referrals and x-rays through PBHS come over as a PDF, winoms should change to allow PDFs as clinical and show up in the images section of the EMR tab.

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