cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
bagnoli
Canine II

support

I did an update to our practice management software that took 6 hours yesterday.  I am now calling for support in which we pay A LOT of money for and they won't help me because they say I have an invoice past due????????????????? We have been customers for over 18 years.  Is this the level we are operating on now?

0 Kudos
Reply
1 Reply
Community Manager
Community Manager

Re: support

Courtney, 

We sincerely apologize for your experience.  We value your business and we will review what happened internally so we can improve.  

-John Wildharber

0 Kudos
Reply