Receiving "Error Code 123: Source of Payment Code is Invalid" error message when generating electronic claims batch.
1. Open the Patient Workspace.
2. Click Workspace tab.
3. Click Demographics tab.
4. Double-click Secondary Insurance.
5. Click Edit Plan.
6. Click Forms/ID/Notes tab.
7. Enter 00000 into Payer ID field.
8. Press Tab.
9. Select F-Commercial Insurance from SOP drop-down list.
10. Click OK.
Repeat steps 4-10 for ALL insurance plans attached to the patient.
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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