Increase fee schedule by a percentage
The following steps MUST BE FOLLOWED EXACTLY AS LISTED. These changes cannot be reversed
First, look in Practice Preferences to see which Fee Schedule is currently being used.
To increase fees by 5%, enter '105' in the 'Factor %' text box.
Fee schedules cannot be increased by a fraction of a percentage (i.e. 2.5%). They must be increased by a whole number percentage
This has been a nightmare for our office. I was just told that this must be done on the server too. We updated with a rep on 01/04/2023 and had to speak to three different people. They never mentioned this. It has been pulling the wrong fees since then. I called back with IT to get them in the server and the rep told me I was wrong and that "according to an hour ago that's not why you called" He basically called me a liar. He's also the rep that didn't do it correctly on 01/04/2023. I'm so over this. Zero help from support. We will be looking for a new practice management system. So disappointed. @paula1
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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