ICM Designations

Discussion created by pksaari79 on Jan 31, 2017
Latest reply on Feb 2, 2017 by pksaari79

We have 2 patients with 2 different insurances.  One is an ICM 0 and the other is an ICM 2.  How do we set it in Softdent so that one patient will pay us the portion out of pocket at checkout and the other will pay full amount at the time of visit.  We have tried setting each account to the correct ICM but it will change the other one to that same ICM.  We made it so benefits go to patient and that doesn't work.  We are not contracted and we do have this for a couple other patients.  So what to do??  Thanks!!