Is there any way to set up three insurances for one patient? I see there are places for up to four Guarantors, but in the patient Insurance section, there are only primary and secondary. Any tips or shortcuts? Thanks.
At this time, SOFTDENT Software can only process and submit primary and
secondary insurance claims.
David McCrory| Technical Support Analyst
Office: 866.435.7473 Fax: 678.247.0267
Find us at Twitter | Facebook
David is correct - our software currently does not have the capability to process tertiary dental insurance for a single patient. What I have found as a suitable work around in the past is listing the three insurances in the account, then after the secondary pays, switch the link for the secondary plan on the patient to the third plan and send again.
Hope this helps!
Ok, thanks. I figured that but was hoping maybe there was a way I didn't know about :-(
The ADA form needs updated to accommodate 3 Insurances, once this happens, SoftDent could easily be updated to address this. At this time, it does not make sense to make changes in the Software until the ADA form has a spot for it.
In addition, you could use the team talk feature to apply a pop up reminder to switch to the tertiary once the secondary pays to keep track of those situations
Several other software programs for dental offices can accommodate three, even four insurances for submission. No reason Softdent shouldn't be able to adapt as well, even without a change from the ADA.
Retrieving data ...