New ADA Codes - 9986/9987

Discussion created by pksaari79 on Apr 8, 2017

We learned something new from our training with Wendy on Thursday, 4/6/17.  When you post the 9986 for missed appointment tracking or 9987 for cancelled appointment, these codes actually update the last visit date in Softdent,...even tho they did not show for the appointment.  So a report for showing that a patient was seen in a certain date range, this information would be incorrect.  Therefore, our office went back to codes in the 60  code range that we used prior to the ADA designating these tracking codes.  FYI.....jeffrey.urkevichsoftdentgirl