We have panoramic x-rays attached as clinical docs in Attachments but they aren't showing up as images in the Images section of the EMR. Please advise.
Hi Tara, you're correct. It has to be an image type file, ie. jpeg, tif, png and saved as a clinical category but NEA only works with jpeg files. Hope that helps!
hnnobel judicunningham paula1 any idea?
I figured out it doesn't like PDFs, must be jpeg. Same issue when you go to attach to NEA for claims.
Since online referrals and x-rays through PBHS come over as a PDF, winoms should change to allow PDFs as clinical and show up in the images section of the EMR tab.
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