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Posting credit card payments to wrong provider

Question asked by currin on Jan 4, 2018
Latest reply on Jan 10, 2018 by ayman

We are having an issue now that we have switched to using the electronic credit card system which populates all the the credit card fields in softdent with a single swipe of the card on our individual desktops.  Occasionally because we have two doctors soon to be three a staff member will post to the wrong provider we use to be able to manually correct this before the opted for this automated system.  Does any know of a way this can be corrected. My production totals are off for the providers for the entire year. Can softdent help with this???

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