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Recall reminder to pt who has already attended?!

Question asked by kayj139 on Jan 24, 2018
Latest reply on Jan 26, 2018 by kayj139

Concerning patient recalls.

We sometimes have patients booked for an old problem or pain and while they are undergoing treatment they get a recall reminder!

Also if I am sending recall reminders, for patients who have had a recall reminder, but who haven't booked an appointment, I get patients who have actually attended for their exam and are coming back for treatment, but still get a recall reminder?!

 

Any ideas?

 

Thanks

Kay

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