Is anyone else getting upside down and backwards if they are printing the teeth charting? I have had it happen on two patients this morning.
Good morning Betsy i believe you are on SD cloud Research indicates that this is not a problem that is unique to SoftDent Cloud, but instead, is a common problem when printing through Citrix (accounts of several users of non-Carestream Citrix based programs having the same problem can be found online).
A POSSIBLE WORKAROUND:
print the chart to PDF instead of to printer directly and print the PDF after it is created.
The chart then does not show as inverted or mirrored.
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